Sword – WebRTC line
Trident – WebRTC PBX
Hydra – WebRTC ACD
HD telephone lines
Toll-Free 2 Call
Your business telephone line. No SIP trunks. No IP phones
We supply you with geographic telephone lines in the area where your business is located.
Thanks to the WebRTC technology on which Sword is based, you can configure the reception of your calls in any place, be that fixed, mobile or IP.
On any device
Get Sword app and start making and receiving calls using your PC, mobile, tablet or SmartTV.
The PBX based on WebRTC Technology
Teamwork from anywhere
With no need for plugins or additional software, Trident gives employees the freedom to connect to their business phone system, manage multiple calls, log in to a queue and transfer calls.
Each member of the team has its own direct telephone number and extension, which can be accessed from the web, as well as from a tablet or mobile phone.
Dynamic call control
Trident gives you real-time caller information so you can respond in the most appropriate way in each case.
The WebRTC ACD without physical infrastructures
Natural Language Recognition
The use of Natural Language Recognition allows you, as a company manager, to take full control of the content of the conversations that take place on any of your business phone numbers.
Ensure your services quality, accuracy and proficiency. Review easily and securely your customers’ requests and resolve quickly customers’ disputes.
Audit in real time your employees and your contact centre. Barge calls or whisper agents on how to attend to customers while they are answering or making calls.