This online communication channel offers users the ability to receive and send messages to your company in real time. In order to reach an agent, your customer simply needs to click on a link on your website and enter their phone number, be that fixed or mobile. Our solution automatically connects the customer to your Contact Centre or PBX.
Incorporated into Hydra, our Contact Centre system, this service offers an alternative communication channel between you and your customers.
IMPROVE YOUR CUSTOMER SERVICE
Discover the multitude of ways you can improve your customer service level with our LiveChat service: