About us
We are the only operator with its own network in 29 countries.
DIALOGA is a telecom operator that provides carrier-grade CloudComms® services delivered on a real pay-per-use, managed services’ business model.
We own the entire software solutions we provide without outsourcing any services.
With services based in European data centres, our network is continually growing to offer you a cutting edge service.
Our strengths:
• Large experience in providing communication solutions.
• Full ownership of the entire CloudComms® solution.
• Constant innovation strategy.
• 120 million minutes efficiently managed per month.
• Control of the overall CloudComms® value added stack:
· Markets and telco regulations.
· Interconnections signaling.
· Charging and billing.
· Value added services.
· Converged self-management and reporting interface.
· Provisioning and support to customers.
• Servicing telecom operators and businesses worldwide regardless of their sizes or locations (contact centres, travel, transportation, public sector, banking, finance, insurance, distribution, media, e-business, etc.).
• Value added SS7, SIP-I, SIP-T interconnect solutions.
• RIO interconnected network in each country.
• SLA guarantee including emergency number access.
Our team:
• Over 90 employees from various fields:
· Software developers, telecom engineers, system and network administrators.
· International sales and business development specialists.
· Executive team with international experience and extensive background in technology and telecommunications.
• Offices in Germany, Spain, UK, United States, Mexico, France, Italy, Netherlands and Singapore.
• Business partners all over the world.
CloudComms® for Telecom Operators
Reliable operator providing services for other operators and real customers.
Dialoga CloudComms® helps you get new value chains and revenues, increase profitability of network assets, monetize customers on new services, enhance customer’s loyalty by shortening time-to-market period with no expenditures, on a real pay-per-use managed services’ business model.
Dialoga CloudComms® is easily integrable with any service you could be already providing. Our infrastructure sits at the border of your network. You provide the connectivity (ingress/egress telecom routes). We provide the full CloudComms® solution, provisioning, support and our experience in voice value added business.
Our solution:
As a telecom operator you will be able to bundle up your offers using our WebRTC cloud technology:
• WebRTC-based business lines.
• WebRTC-based PBX (call routing, dynamic call control, IVR, teamwork from anywhere, voicemails, reporting, etc.).
• WebRTC-based ACD (multilingual natural language recognition, call recording, advanced voice control, call monitoring, IVR, advanced management of call waiting queuing, predictive dialer, reporting, etc.).
• WebRTC-based video conference solution.
• Advanced IVR functionalities (speech recognition and text-to-speech enabled).
• SMS.
• Click2Call and LiveChat solutions.
• Fax2Mail.
• Converged web-based provisioning, self-management and reporting & billing interface.
• Numbering service (local and regional number worldwide, shared cost numbers, toll-free numbers).
European-wide quality service provider for operators.
CloudComms® for Businesses
Dialoga CloudComms® is all about outsourcing your legacy telephone systems, resulting in improved business efficiency by having all the services from the cloud.
SCALABILITY
EASILY MANAGEABLE
FINANCIALLY ATTRACTIVE
EFFICIENCY
