Zendesk’s Computer Telephony Integration (CTI)
Dialoga’s solutions bring value-added to your customer service efforts by linking to Zendesk’s dashboard and providing unified interactions with customers: email, real-time chat, social networks or phone calls.
Increase your customer service agents’ productivity by using Zendesk tickets and Dialoga calls.
You can optimize your contact center in a few minutes thanks to Zendesk and Dialoga’s integration. After linking these systems, everything will be easier.