Computer Telephony Integration (CTI)
At the moment you receive a call, you will also get their previous order information. Thanks to this integration, you will have a link to access your client’s profile in a single click.
Detailed call history will allow your agents to offer faster and more agile responses to your clients.
Link your e-commerce management platform with all your international telephone lines in a quick and easy installation process without the need of hardware. Available in all the main operating systems and devices.
![Shopify - Computer Telephony Integration (CTI) - Dialoga](/wp-content/uploads/2019/07/integracion-cti-dialoga-shopify-es.png)