Desk’s Computer Telephony Integration (CTI)

Task automation allows your agents to focus on important matters that require their full attention.

Desk provides useful information in real time to track customer needs, monitor your support team and increase customer loyalty.

Desk will automatically generate a case every time your agents receive a new call.

The Desk-Dialoga integration allows you to continuously follow-up with your clients in order to complete your clients’ profiles.

Desk - Computer Telephony Integration (CTI) - Dialoga