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Trident · WebRTC PBX

Your team's PBX, in the browser

One number on every device, internal and external messaging in the same extension, and Faktorya AI inside every call. No hardware, no installs: a link, a username and a password.

Request a proposal Price
Your team's PBX, in the browser
WebMobileDeskphoneTeamsWhatsAppSlackTrident
WebRTCiOS · AndroidWhatsAppTeamsSlackKontrolyaFaktorya
trident.dialoga.io
Extensions
A. MartínAvailable
L. CostaOn a call
M. NovakAvailable
S. WeberAway
J. RossiOn a call
Team chat
Hi, I'd like to move to the 50 GB plan.
Of course, Maria. I see your line ends in 318, is that the one?
Yes, that one.
Done, I'm activating it now and you'll get the confirmation on WhatsApp.
Webphone
Maria Lopez
On a call · 04:12
Kontrolya · Working time
08:58 → 17:32
01

One number, every device

Everyone has an extension and a direct number, answered at the same time wherever they are.

  • Webphone for Windows, Mac and Linux
  • iOS and Android apps
  • Desk phone and simultaneous browser, mobile and tablet access
  • Encrypted HD voice and video
02

Calls

Everything a PBX does, configured from the panel and live instantly.

  • IVR, queues and routing by time and origin
  • On-demand recording and voicemail
  • Attended and blind transfers, three-way conference
  • Outbound caller ID, history with notes
03

Team

The extension is also the team's workplace.

  • Unlimited internal messaging, groups and broadcast lists
  • Presence and working-time records (Kontrolya)
  • Files, screen sharing and video calls
  • Skill-based work groups and a personal virtual assistant
04

External messaging

Trident is the hub: your users talk to the outside without changing screen or licence.

  • WhatsApp on your corporate number, unlimited outbound
  • Direct chat with Microsoft Teams users, no additional licences
  • Messages into your Slack workspaces
  • All in the same history as the calls
05

AI module

Faktorya AI is on the line, not in another tool.

  • Transcript of every conversation and summary on hang-up
  • Simultaneous translation in any call
  • Sentiment, language and automatic tagging
  • A personal assistant that writes, remembers and searches
06

Supervisor and reports

What is happening now and what happened over the last twelve months.

  • Real-time team status
  • Call log and call funnel
  • Twelve months of reports
  • Data export
07

Integrations

The customer record opens when the phone rings.

  • Salesforce, HubSpot, Zoho, Microsoft Dynamics, Zendesk
  • SDK for integrators
  • MCP servers for external agents
Price
Extension: €7/month

Service: €100/month (PBX, IVR, queues, recording, voicemail, reports)

Modules per seat: mobile app · unlimited outbound · external messaging (WhatsApp) · AI module · supervisor · CRM · SDK

Prices in EUR, excluding taxes. Modules and traffic according to your proposal.

Request a proposal
Operated by Dialoga Servicios Interactivos, S.A. · +1 646 616 7558
See also: Trident Hydra AI · Faktorya Channels